Designing a Spa: The Back Offices

COMMON MISTAKES IN SPA DESIGN

Several design errors can compromise the operation of a spa:

• Improper scaling: Building a spa too large for the local demand leads to high fixed costs in energy, water, and maintenance.
• Inefficient space organization: Unnecessary back-and-forth for practitioners, poorly arranged materials, or inconveniently located technical areas increase fatigue and reduce efficiency.
• Overemphasis on aesthetics: Prioritizing aesthetics over functionality can be costly. For example, excessive mirrors require constant cleaning.

Solution: Engage a spa consultant to guide you through the planning phase and steer clear of these challenges.

OPTIMIZING BACK OFFICES: THE HIDDEN CORE OF A SPA

Back offices account for 10–20% of a spa’s area but are crucial for its success:

• Proper scaling: For teams exceeding 10 staff members, these areas must be designed to minimize chaos and ensure smooth client experiences.
• Efficient circulation: Corridors and technical areas should be organized to reduce noise and disruption.

Multidisciplinary collaboration: Include architects, designers, and consultants early in the planning process to achieve an effective design.

MATERIALS AND EQUIPMENT: STRATEGIC CHOICES

A high-performing spa relies on carefully selected equipment and materials:

• Natural lighting: Prioritize areas with natural light, such as restrooms and treatment rooms.
• Custom-designed treatment rooms: Accurately determine the needs (e.g., device dimensions, noise reduction) to optimize usability.
• Acoustic solutions: Invest in measures that minimize noise pollution.

LOCKER ROOMS AND CIRCULATION: MODERNITY AND ERGONOMICS

Client experience begins in the locker rooms:

• Universal locker rooms: Modern solutions should accommodate all client profiles.
• Optimized flows: Strategically position locker rooms, treatment areas, and technical zones to reduce unnecessary movement.

AN OPTIMIZED LAB: THE SPA’S NERVE CENTER

A well-designed laboratory is indispensable:

• Adequate space: A minimum of 20 m² is recommended for teams of 8–10 practitioners.
• Ergonomics: Design storage to accommodate equipment and ensure smooth workflows.

MANAGING LINEN: A LOGISTICAL CHALLENGE

Linen management is central to spa design:

• Storage space: Allocate at least 15 m² for machines and storage.
• Optimized flows: Establish clear pathways for clean and soiled linen.

TEAM WELL-BEING: AN ESSENTIAL PRIORITY

A motivated and satisfied team delivers superior client experiences:

• Functional rest areas: These spaces should be comfortable, soundproofed, and multifunctional (for meetings and training).
• CSR and employer branding: Working conditions directly impact recruitment and reputation.
• Reduced turnover: Offering an ergonomic work environment lowers recruitment costs.

CHECKLIST FOR A SUCCESSFUL SPA

Here are the key elements for a successful spa project:

1. Project calibration and planning.
2. Definition of the concept, client journey, and services.
3. Organized linen flow (clean and soiled).
4. Ergonomic circulation design for clients and staff.
5. General zoning and planning of essential spaces.

Collaboration with us for optimal execution.